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New Whole School Communication Platform

Meal booking, Online Payments, Newsfeed, Noticeboard and more...

As some of you are existing parents, you will be familiar with the HMAT App – this is where you will receive all communication and have the ability to pre-order and pay for school lunches as well as pay for trips and activities. As the new school year begins you will receive an enrolment email directly to your inbox with details of how to enrol and download the app.

Already logged in successfully? Jump straight to the FAQs for help

FAQs

STEP 1 – Download the APP

Web version – navigate to https://app.weduc.co.uk/main/enrol/index

STEP 2

Open the APP and click ‘Activate your account’. Enter the enrolment code sent to you by email.

STEP 3

When prompted, confirm your email address and phone number – you will then be sent a PIN by email or SMS

STEP 4

Enter the PIN, when prompted, into the web page

STEP 5

Create a password, log in and you’re all set!

What next?

If you would like to book/order meals, watch the following video or download the guide here

Frequently Asked Questions

Logging in

I have an enrolment code but it doesn’t work.

The enrolment code may have expired as they are only valid for 1 week, you will need to ask the school to send you a new code.

I have enrolled but I didn’t receive a verification email or text message.

Please check your spam or junk mail folders. Is the email address you are logging in with the same as the one registered with the school? Has your mobile number been updated with the school?

Enrolment codes are valid for 1 week so you may need to ask your school to send you a new code.

I have forgotten my password. How do I reset it?

You can reset your password by going to https://app.weduc.co.uk and clicking the link for forgotten password.

The password reset will come by email so please be sure to check your junk/spam mail folders.

Meal Booking

How do I book/order meals?

Please refer to the guide here or watch the video below

How far in advance do I need to book/order meals?

Orders can be placed a week at a time up until the Wednesday before. Please ensure you have selected the correct week when placing your order.

How do I book meals for more than one child?

Each child has their own Meal booking account which will need to be topped up separately.

Can I pay for meals using a credit/debit card?

You can pay for meals using a credit/debit card but you will need to top up your meal purse prior to making any meal bookings.

Are we still using ParentPay?

Yes. For the moment, Parentpay will still be used for all payments other than school meals.

What happens to the money left in my ParentPay dinner money account?

We will be transferring ParentPay balances over to the new payment system in due course. Please bear with us.

Payments

How do I store a payment card for quick and easy top ups?

To store a payment card you will firstly need to top up your account. After entering your payment card details on the Checkout page, simply select the ‘Store for future use’ box.

To view your stored payment card details simply:

Select ‘Settings’ in the blue navigation bar.
Select the ‘My stored payment card’ option.

I would like to transfer the balance from one of my children‘s payment account to their sibling’s account. How can I do this?

Please contact Weduc Support in the first instance and provide them with the 16 digit SRN account number for the account you wish to remove the balance from, and the account you wish to transfer the funds to, together with the amount.